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How We Built a Chat Bot for Dynamics CRM in 8 Hours at EXtremeCRM

If you’ve never attended the eXtremeCRM innovation challenge and you’re wondering what it’s like or whether...

Michael Ochs

How Associations Can Use Their AMS to Improve Their Events Offerings

There are a number of vital services an association can provide its members, including continuing education,...

Simon Owens

5 Questions to Ask a Potential Association Management Software Vendor

Earlier this year, my colleague Chris published an article about how associations are getting the process wrong when...

Kristen Knox

You Don’t Have to Be a Data Scientist to Benefit from Microsoft’s Power BI

If you’ve been reading the business press  in recent years you know that “big data” is the buzz phrase du...

David Rothschild

How to Give Tech Employees the Support They Need to Thrive

When people talk about employee recruitment and human resources, so much of the discussion is focused on how to attract...

Russell Inman

Why It’s Time to Move from Dynamics CRM On-Premise to 2016 Online

I recently attended a conference for Microsoft Dynamics CRM users, and during one of the sessions the speaker...

Chris Capistran

Top 5 Takeaways from MS Build 2016

Our Senior Technical Lead, Aiden Kaskela and myself were two of the lucky few who were able to secure a spot...

Michael Ochs

How You Can Take Your Association Email Marketing to the next Level

There’s a tendency within digital marketing to always focus on the shiny new object, and so you’ll often see...

Simon Owens

Why Many Certification Programs Are Pissing off Their Customers

Occupational credentialing — it’s what ensures that the barber won’t accidentally give you a mullet or the...

Chris Capistran

Associations Need to Do Away with Vanity Metrics

If you work at an association and your role involves increasing membership, then chances are you’ve heard the near...

Chris Capistran

CRM RFP Process Pitfalls to Avoid

CRM RFP Best Practice Tips The CRM RFP process is one that’s easy to make harder than it should be — and to...

Chris Capistran

Why Every Association Should Adopt AMS Case Management

Though most associations are nonprofits and therefore don’t always adhere to the same market pressures that you’ll...

Simon Owens
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