Cobalt Dedicated Solutions Support

Cobalt partners with its clients, not just during the initial implementation, but post-implementation as well.  Cobalt's Dedicated Solutions Support Team is located at Cobalt headquarters in Alexandria, Virginia, and it provides support via telephone and the web. Regardless of the method by which the support requests arrive, Cobalt's support specialists strive to provide quick answers to our clients' questions.

Cobalt's support specialists utilize Microsoft CRM software to manage all customer service requests, access key information about a client's service history and build a comprehensive knowledge base. All of our support specialists are certified in Microsoft CRM highly trained in Cobalt's products.

Telephone help-desk support is available Monday through Friday from 9 am to 5 pm EST.

To reach a support specialist call 703-842-0860 or email support@cobalt.net.